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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raychell Colbert

May 9, 2024

5  out of  5 rating by Raychell Colbert
"Such Great customer service!"
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Alana Espat

April 24, 2024

5  out of  5 rating by Alana Espat
"Marvin is MARVELOUS! The epitome of over-the-top customer focused service--always going above and beyond! 10/10 would recommend."
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Imani Badie

April 22, 2024

5  out of  5 rating by Imani Badie
"Heather was very helpful!"
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Equitas Feenix

April 17, 2024

1  out of  5 rating by Equitas Feenix
"Wow - not cool SF (Darlene) ... just wow. I want to see a response that you guys are gonna fix this."
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Darlene Brown

April 17, 2024

1  out of  5 rating by Darlene Brown
"There were problems with their payment system over a year ago and I am now being penalized by the State of Louisiana for over $2K because of these issues and my license is currently suspended along with my break tag, registration, etc. I have been calling SF for four weeks, repeatedly, and no one will return my call. I need to work. This is a CODE RED. I want to point out that in 2018 there were problems with lapse in coverage because of their system (which coincides with someone else's comment in this forum). ALSO, about four months ago, Heather with SF sent a letter to my employer about an accident my sister got into, and in that letter she put MY name as well as my sister's name and she gave a complete history about what happened with my sister's accident and about the ongoing lawsuit, which makes no sense because this didn't even involve me yet they contacted MY employer and not their attorneys or the other attorneys involved. Needless to say, fast forward three months and I have lost my job, who knows whether or not sending that letter had anything to do with it. Mr. Leblanc, what kind of circus are you running over there? Your employees are causing harm to your clients! To whoever may be reading this, if you look above, this isn't this office's first time harming their clients in this manner as someone else had to find another SF agent to solve his/her problem. CUSTOMERS BEWARE. I will be writing Mr. Leblanc personally about this and contacting the commissioner of insurance (COI). It is a HUGE deal when coverage lapses due to the fault of the very company you are paying to protect you and to have that same company send confidential information to a client's employer is a not only unprofessional, but I think it may be illegal, but I will let an attorney answer that question for me ... I am also certain that this situation will be of interest to the COI. Let's fix this."
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T Hilly

March 27, 2024

5  out of  5 rating by T Hilly
"I love this office, the whole staff is nice and helpful especially Kerrie . I requested documents from Kerrie and she got them back to me the same day . That’s the kind of service I like . Thanks 🙏"
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Wendy Brunet

March 27, 2024

5  out of  5 rating by Wendy Brunet
"Wonderful customer service!!!"
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onje galle

February 1, 2024

5  out of  5 rating by onje galle
"Heather Helped me out less than seconds and gave me an amazing quote I’m very satisfied"
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Fred Reggie

January 19, 2024

5  out of  5 rating by Fred Reggie
"Marvin LeBlanc is outstanding! The depth of his experience and knowledge about insurance is impressive, but his sincere interest in doing what's right for his customers is exceptional. It's something that is not easily found in any business. If you don't know Marvin, it would be worth having a conversation with him. If nothing else, you will walk away enriched."
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Fred Brown

January 16, 2024

5  out of  5 rating by Fred Brown
"I’ve been a member for 10 years. Everytime I call to make a payment, it’s like talking to family! Conversations goes beyond my policy. Kerrie and the gang are the bomb. Mrs Shephie is the only missing piece to the puzzle. . Luv u GYRLLLLLZ"
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Zachary Russell

September 4, 2023

2  out of  5 rating by Zachary Russell
"They have good insurance with excellent coverage. However, when notice for increased premiums went out, they were unresponsive about providing different coverage, adjusting discounts, or doing anything. When I went to cancel, they immediately responded to see if I’d get the same coverage elsewhere. When I got new coverage, the LeBlanc State Farm team failed to provide proper cancellation documents, forcing me to call corporate once LeBlanc sent me a bill for the next billing period. If they don’t want to do business, they should be clear and professional. Being dragged out and having to spend extra time to cancel left a bad taste in my mouth. Previously, I had referred customers to them for insurance. I won’t do that any longer due to their unprofessionalism."
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Gina Harrell

February 24, 2023

5  out of  5 rating by Gina Harrell
"Where do I begin? This Agency is Awesome! Mr. LeBlanc & his staff are always kind, professional & sincere. If anyone is ever having a bad day it never comes across. The morale in that office is Amazing!!! I have been a customer for 40 years & with Mr. LeBlanc for the past 18 years. As an Animal lover it is a treat & a joy to see Mr. LeBlanc 's 2 adorable dogs. Animals bring such joy & calmness & we all need this especially now in our lives. This Agency is so warm & welcoming. Thank you Mr. LeBlanc & Awesome Ladies for all you do. It is greatly appreciated! God Bless!"
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Paul Dodson

January 27, 2023

5  out of  5 rating by Paul Dodson
"Great customer service, always friendly, helpful & responsive."
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Keyanna Lewis

January 27, 2023

5  out of  5 rating by Keyanna Lewis
"Alyssa is AMAZING!!! I really appreciate how she goes above and beyond for customer every time they call."
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Fred Brown

January 24, 2023

5  out of  5 rating by Fred Brown
"Alyssa is a incredible . She enlighten me on this I had no knowledge of. Best insurance agents EVER!!!!!!!!!!"
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Dina Joseph

January 17, 2023

5  out of  5 rating by Dina Joseph
"Outstanding customer service for over 20yrs."
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Anthony Pennington

December 28, 2022

5  out of  5 rating by Anthony Pennington
"So glad I found this office. Was paying for bare bones motorcycle coverage with another company but Heather and Kerrie got me to come in the office and got me much more coverage for a better price. Looking for more to insure since this office is so great:)"
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Kristen Smith

December 28, 2022

1  out of  5 rating by Kristen Smith
"I had a home/renters insurance policy for over a year with this agency. I moved in August 2021 so I called and spoke to an agent to update my address/policy information, and then to be thorough I followed up with an email several days later. Each time I spoke with them they promised me they would send the confirmation/new declaration page. Me being assured by them and thinking this was a super simple update thought everything would be taken care of…. Until I found out they never updated anything. They neglected to make any of the policy updates, and so I was paying for insurance for an old residence while completely uninsured at my new home for 4 months (during peak hurricane season and freeze season no less). I switched providers and immediately asked to cancel my policy with them about 2-3 weeks ago. Aaaannnddd today I just received a Renewal Notice email 🙃… they still haven’t canceled my policy and are actively billing me, despite their acknowledgment of my cancellation request. Heather LeBlanc has been the main contact through this ordeal. I’m not asking much, just please make the easiest of updates without needing me to ask about it constantly."
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Katelyn Bordelon

November 21, 2022

5  out of  5 rating by Katelyn Bordelon
"Alyssa O was super sweet on the phone and helped me get in touch with someone to get a great rate on my car insurance. Couldn't ask for better customer service!!"
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September 20, 2022

5  out of  5 rating by MidwinterEve
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July 26, 2022

5  out of  5 rating by Peppermint
"This a great place to come and see my accounting on my insurance company. It’s been pleasure come if here ."
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Adela Rivas

July 19, 2022

5  out of  5 rating by Adela Rivas
"Stephenie, is an excellent state farm insurance agent. She helps me giving me support. She has alot of experience, and any questions, any problems I got she will solve it. She is a trustable person. God Bless her."
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G.R. Banks

July 13, 2022

5  out of  5 rating by G.R. Banks
"Marvin's team is the best. Stephanie has been great to work with. She has been so helpful to me and my family with our insurance needs! Thanks Stephanie for all of your help! Gizelle"
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July 13, 2022

5  out of  5 rating by JAN ABRAHAM
"Marvin Leblanc and his employees go above and beyond to help their customers to get the best insurance rates. They are kind, courteous, and very efficient."
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Nicole Reid

April 24, 2022

5  out of  5 rating by Nicole Reid
"The Staff members are very helpful fast and make getting any kind of insurance easy and also very affordable! They are also very kind and sweet!"