State Farm® Insurance Agent Marvin LeBlanc

"Kerrie was very nice and friendly. There were some concerns I had, and she assisted with taking care of all my worries; I am very pleased!"

"Thank you Kerrie for getting my insurance straight."

"Chris was excellent to work with for helping me to find the life insurance coverage I was needing. Would Highly recommend him and all of the Marvin LeBlanc State Farm Agency to anyone else looking for help!"

"She all welcome and very helpful."

"So glad I found this office. Was paying for bare bones motorcycle coverage with another company but Heather and Kerrie got me to come in the office and got me much more coverage for a better price. Looking for more to insure since this office is so great:)"

"Great service with awesome communication."

"Kerrie is a pleasure to talk to. She goes above and beyond to help. She answers any questions I have. Awesome employee."

"Anna responses quickly to our request and is very knowledgeable."

"Great atmosphere and transparency! You want a insurance provider you can trust, this is it."

"Excellent service! Chris Rapp worked hard to find the perfect policy for us. It is just what we needed! I will definitely contact him for any future needs. Highly recommended."

"We’ve been with Marvin LeBlanc, State Farm insurance for about 40 years or longer. When we had a house fire Marvin Leblanc was there first thing the next morning to let us know that it would be OK. While vacationing in Florida my wallet was stolen. I just called the office and they immediately text me a copy of my card so I could drive home without worry. The personal service and care is amazing. They don’t just take the money and run, they are there for you."

"Anna and Heather have always been so helpful and patient in dealing with my needs as a longtime client of Marvin LeBlanc - State Farm. Thanks so much for the wonderful customer service."

"The ladies at Marvin LeBlanc’s office are Saints! Heather, Anna and Kerrie are most helpful and knowledgeable about any of your insurance needs! Thank you ladies for all you do for us!!!⚜️"

"Such Great customer service!"

"Marvin is MARVELOUS! The epitome of over-the-top customer focused service--always going above and beyond! 10/10 would recommend."

"Heather was very helpful!"

"Wow - not cool SF (Darlene) ... just wow. I want to see a response that you guys are gonna fix this."

"There were problems with their payment system over a year ago and I am now being penalized by the State of Louisiana for over $2K because of these issues and my license is currently suspended along with my break tag, registration, etc. I have been calling SF for four weeks, repeatedly, and no one will return my call. I need to work. This is a CODE RED. I want to point out that in 2018 there were problems with lapse in coverage because of their system (which coincides with someone else's comment in this forum). ALSO, about four months ago, Heather with SF sent a letter to my employer about an accident my sister got into, and in that letter she put MY name as well as my sister's name and she gave a complete history about what happened with my sister's accident and about the ongoing lawsuit, which makes no sense because this didn't even involve me yet they contacted MY employer and not their attorneys or the other attorneys involved. Needless to say, fast forward three months and I have lost my job, who knows whether or not sending that letter had anything to do with it. Mr. Leblanc, what kind of circus are you running over there? Your employees are causing harm to your clients! To whoever may be reading this, if you look above, this isn't this office's first time harming their clients in this manner as someone else had to find another SF agent to solve his/her problem. CUSTOMERS BEWARE. I will be writing Mr. Leblanc personally about this and contacting the commissioner of insurance (COI). It is a HUGE deal when coverage lapses due to the fault of the very company you are paying to protect you and to have that same company send confidential information to a client's employer is a not only unprofessional, but I think it may be illegal, but I will let an attorney answer that question for me ... I am also certain that this situation will be of interest to the COI. Let's fix this."

"I love this office, the whole staff is nice and helpful especially Kerrie . I requested documents from Kerrie and she got them back to me the same day . That’s the kind of service I like . Thanks 🙏"

"Wonderful customer service!!!"

"Heather Helped me out less than seconds and gave me an amazing quote I’m very satisfied"

"Marvin LeBlanc is outstanding! The depth of his experience and knowledge about insurance is impressive, but his sincere interest in doing what's right for his customers is exceptional. It's something that is not easily found in any business. If you don't know Marvin, it would be worth having a conversation with him. If nothing else, you will walk away enriched."

"I’ve been a member for 10 years. Everytime I call to make a payment, it’s like talking to family! Conversations goes beyond my policy. Kerrie and the gang are the bomb. Mrs Shephie is the only missing piece to the puzzle. . Luv u GYRLLLLLZ"

"They have good insurance with excellent coverage. However, when notice for increased premiums went out, they were unresponsive about providing different coverage, adjusting discounts, or doing anything. When I went to cancel, they immediately responded to see if I’d get the same coverage elsewhere. When I got new coverage, the LeBlanc State Farm team failed to provide proper cancellation documents, forcing me to call corporate once LeBlanc sent me a bill for the next billing period. If they don’t want to do business, they should be clear and professional. Being dragged out and having to spend extra time to cancel left a bad taste in my mouth. Previously, I had referred customers to them for insurance. I won’t do that any longer due to their unprofessionalism."

"Where do I begin? This Agency is Awesome! Mr. LeBlanc & his staff are always kind, professional & sincere. If anyone is ever having a bad day it never comes across. The morale in that office is Amazing!!! I have been a customer for 40 years & with Mr. LeBlanc for the past 18 years. As an Animal lover it is a treat & a joy to see Mr. LeBlanc 's 2 adorable dogs. Animals bring such joy & calmness & we all need this especially now in our lives. This Agency is so warm & welcoming. Thank you Mr. LeBlanc & Awesome Ladies for all you do. It is greatly appreciated! God Bless!"